TERMS AND CONDITIONS
This site is owned and operated by Sport Direct Ltd, a UK based company and complies with UK consumer law including the Distance Selling Regulations. We want your shopping experience on the Sport Direct website to be safe, for you to be confident that we will dispatch your purchases and in the unlikely event of any problems that we will sort out these out quickly and efficiently. These Terms and Conditions govern your use of the Sport Direct website and services. By visiting the Sport Direct website you accept and agree to the content of these Terms and Conditions. Sport Direct Ltd reserve the right to change the Terms and Conditions at any time without prior notice, it is your responsibility to check regularly before ordering.Our Terms and Conditions do not affect your statutory rights.
www.sport-direct.co.uk and products are provided by Sport Direct Ltd, a company registered in England and Wales under company number 06731061, VAT number 942281429. The registered address for Sport Direct Ltd is 19 Kinghorn Park, Maidenhead, Berkshire, SL6 7TX, UK. The terms "Sport Direct" or "us" or "we" refers to the owner of the website. The term "you" refers to the user or viewer of our website.
All rights in this website are owned by us. Any unauthorised use, copying or modification is prohibited.
Sport Direct Ltd disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this website.
In order to contract with Sport Direct you must be over 18 years of age or at least the age of majority in your state or province of residence. Sport Direct retains the right to refuse any request made by you.
All orders placed through our website will be subject to our acceptance of the order. By placing an order, you are offering to purchase a product on and subject to the following Terms and Conditions. All orders placed are subject to availability and confirmation of the order price.
When you submit an order to us on our website you will receive a confirmatory email of your order advising that we are processing your order. You will then receive a second email from us acknowledging your order and giving you estimated timescales for delivery. You should check both emails for accuracy and let us know immediately if there are any errors. Neither of these emails constitute acceptance of the order by us. Your order will be accepted by us (and a contract will then be formed between us) when we despatch the goods to you. Title to the goods will pass to you upon receipt of the delivery.
When placing your order, you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card, and/or bank account used to place your order and that there are sufficient funds to cover the cost of the goods. Please note, you are responsible for all purchases made on your account.
The cost of international products and services may fluctuate. All prices advertised are subject to such changes.
Should you wish to cancel your order or return any goods, please go to the Returns section for further information.
PROCESSING YOUR ORDER
Sport Direct aims to provide you with accurate details, descriptions, images and prices on the website. We reserve the right to correct and update any information, errors or omissions at any time without prior notice and also reserve the right to refuse any orders which may have been placed that contain errors, inaccuracies, out-of-date information regarding pricing, shipping, payment terms, or return policies. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will cancel the order. Should any payment have been taken for the goods you will receive a refund in full. All prices displayed on the website are subject to change without notification.
Prices and availability quoted on any printed material (including, but not limited to, catalogues, flyers, 3rd party publication advertisements) are correct at time of publishing and are subject to availability and price changes. Where applicable, prices are inclusive of VAT. Delivery costs, where applicable are visible in the basket.
Promo Code Rules
Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their Terms and Conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that;
You are entitled to use the code;
You meet all the conditions that apply to its use;
You agree to the terms set out below.
If, before accepting your order, we find that you are not entitled to use the code or do not meet all the Terms and Conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the Terms and Conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used.
The newsletter sign-up discount is for use by first-time customers only.
In the event that you wish to return an item purchased with a promo code, refunds will only be given for the total amount paid after the promo code discount was been applied. If a promotion requires a minimum spend and a returned item then reduces the order value below this minimum spend threshold, then your refund will void the use of the promo code and you cannot receive that discount.
Promo code offers cannot be used to purchase Gift Vouchers
Sport Direct aim to dispatch within 24 hours and delivery normally takes 2-5 working days unless stated differently on the relevant product page. Delivery includes Northern Ireland, Scottish Highlands, Scottish Islands, Channel Islands, Isle of Man and Isle of Wight. Shipping costs outside the UK will vary, for more details please visit our Orders and Delivery page.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please refer to the Delivery information page for further information.
We do our best to ensure availability of all advertised products and endeavour to despatch all parts within the quoted time. If there is a delay we will inform you of this via email and the product will be despatched as soon as it is available. If you have ordered multiple items they may arrive separately.
Sport Direct has no liability to you for any delay in the delivery of products ordered. We will do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just Contact Us with your order number.On occasion, we may find ourselves having to withdraw a product because it has become obsolete or has been discontinued. If you have placed an order for an item that has been made obsolete we will inform you as soon as possible and offer you an alternative if one is available.
International orders are normally despatched via Royal Mail or Parcel Force/DHL.
Despatch time may vary according to availability and any guarantees or representations made as to delivery times are limited to UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
If your delivery address is in the Scottish Highlands & Islands, Isle of Man and Northern Ireland delivery times may be extended, depending on where exactly you live.
Deliveries cannot be made to PO Box addresses. We strongly advise against deliveries to hotels or third-party couriers. Any orders made, to be sent to a hotel or a third-party courier, are entirely at your own risk. Therefore, we regret to inform, that Sport Direct cannot accept any liability for orders that fail to arrive at hotels or a third-party courier, or are damaged on receipt. We will, however, do what we can to help in cases like these.
If an item is faulty please contact us and we will arrange an appropriate remedy.
We reserve the right to stop a delivery at any time, including after despatch, if we suspect that the transaction might be fraudulent.
You may cancel your order at any time before they are prepared by our team, simply visit your account and follow the steps for a full refund. If, however, the item has already been despatched then please see our Returns Policy.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order in writing, except where products have been customised, 14 working days beginning with the day after the day on which the consumer receives the goods. Please see Returns Policy for guidance on method and costs of return.
At Sport Direct we want you to be happy with your purchases and so we guarantee to only send you quality products that we have inspected thoroughly before sending. We offer a helpful and stress-free returns policy. You are entitled to returns in line with UK Consumer Law. You have the right to cancel your order and return your item within the quoted time frame. Please notify us through your account by clicking the returns link of your intention to return your product(s) by following the steps provided. For more details and instructions on how to return your item or for instructions on return items under Warranty, please read our full Returns Policy.
Sport Direct believe that your personal privacy is important and we are committed to keeping your data protected. Our Privacy & Security Statement sets out our current policies and practices which are all in accordance with the Data Protection Act.
All products are sold on the basis that they are for personal, domestic use only.
We shall not be responsible to you whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non-performance of our obligations under these Terms and Conditions including such damage as may be reasonably foreseeable at the date you order the goods.
Nothing in these Terms and Conditions shall exclude or restrict our liability for death or personal injury caused by our negligence.
Our liability for any claim for loss or damage shall be limited to the sum paid by you for the goods.
A person who is not a party to these Terms and Conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court the invalidity or unenforceability of such provision shall not affect the other provisions of these Terms and Conditions.
We may assign or transfer any of our rights or sub contract any of our obligations under these Terms and Conditions to any third party.
You may not assign or transfer any of your rights or sub contract any of your obligations under these Terms and Conditions except with our specific permission in writing.
We reserve the right to change these Terms and Conditions from time to time and any such changes will be communicated on our website.
There are links on our website to third party websites which we believe may be of interest to you. We do not have any control over the content of these websites nor can we be liable in respect of anything contained on these websites.
These Terms and Conditions govern the entire trading relationship between you and ourselves and will remain in force for the duration of our trading relationship.
All intellectual property rights (including use of trade marks) shall be solely owned by us. You are permitted only to use material on this website as expressly authorised by us or our licensors.
Any unauthorised use of material on this site is strictly prohibited.
We will use reasonable endeavours to verify the accuracy of any product or pricing information which we place on the site but we make no warranties (whether express or implied) in relation to the accuracy of such information).
We may close your account or terminate our trading relationship by giving you notice of at least seven (7) days. This does not affect your obligation to repay any amounts you owe to us.
These Terms and Conditions supersede all previous Terms and Conditions, representations, undertakings and agreements.
We are the operators of this website, and the contents of it are either our property (or that of our affiliated companies) or are used under licence to us from our suppliers. We are the owners of the compilation of information in this website.
Our rights, and those of our affiliates and suppliers, are protected by UK, European, and International intellectual property laws, including those for the protection of copyrights, trademarks, and database rights. Misuse of this website may incur civil liability or attract criminal sanctions.
We grant you a limited, non-exclusive and revocable licence to access our website for the purposes of browsing product offer(s), ordering goods or services from us, or obtaining contact information for us (or our affiliates).
Your licence to access our website does not extend to any commercial use of our website, or to any use of our website whatsoever which is for the benefit of any commercial entity other than us (or our affiliates).
You are expressly not permitted to download any part of our site (other than by reason of automatic page caching), to amend or modify it or any part of it, to reproduce or copy, sell (including any resale), or otherwise exploit our website (or any part of it) for any purpose other than as set out above, nor are you permitted to frame our website or to link to any element of it other than the homepage.
FAIR PURCHASE POLICY
The Sport Direct website is not designed to sell items in bulk quantities to other retailers, bicycle manufacturers or online resellers without prior agreement. We reserve the right to refuse or cancel any orders which we suspect are beyond the requirements for an individual or club arrangement. If you have any questions on this matter, or wish to consult us before making a large purchase, please use Live Chat or Contact Us.
We shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third-party claims.
We will do our best to get all orders despatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the item being despatched.
This warranty does not affect your statutory rights.
Cookies are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser.
Session cookies are used to allow actions to be remembered within the website. Any page changes or item or data selection you do is recalled from page to page throughout your session. This means that you don't get asked the same information that you've already given to the site. These cookies are temporary and are erased when you close your browser at the end of your session.
Tracking cookies help us to remember your information and settings when you visit our website in the future. This results in a faster and more convenient access and may enhance your experience of services or functions we offer. These cookies remain on your hard drive until you delete them or they expire (they have varying expiry dates, going up to two years).
We use website analytics cookies to allow us traffic on our website, to number of visitors and to see how visitors move around the site when they're using it. This feedback allows us to continually improve the way our website works.
Our cookies do not keep personally identifiable information. None of the data we get from cookies will contain information that will enable anyone to contact you via telephone, email, or any other means.
You can find out more information about cookies at
www.ico.org.uk/for-the-public/online/cookies where this information has been written by the UK's independent authority set up to uphold information rights in the public interest and also www.youronlinechoices.eu for a European perspective.
Sport Direct Ltd is pleased to comply with the EU Waste Electrical and Electronic Equipment (WEEE) Regulations 2006. Unwanted electrical equipment is the UK's fasting growing type of waste. The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.
Recycling Old Electrical and Electronic Devices
It is possible to recycle your electrical and electronic devices for free at your local recycling centre. To find your nearest centre, visit the
Recycle More www.recycle-more.co.uk/website and type in your postcode.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you don't recycle, electrical equipment will end up in landfill, where hazardous substances will leak out and cause soil and water contamination - harming wildlife as well as human health.
We're proud to support local authorities in providing local recycling facilities for electrical and electronic equipment.
To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheelie bin symbol. Please do not throw away any electrical equipment (including those marked with this symbol) in the bin.
How Does This Work?
Sport Direct Ltd is a conscientious and responsible business that supports the national network of WEEE recycling centres by joining the Distributor Take-Back Scheme (DTS) and so financially contributing to the provision of improved recycling facilities to allow our customers to recycle their old items free of charge.
Sport Direct Limited is registered as a producer of WEEE in the UK. Our producer registration number is WEE/FD4238XX.
Sport Direct will take back on a new-for-old basis any old electronic replacement item from you. This does not cover spare parts and as such we are unable to take back spares. If you are purchasing a new appliance from us and wish to send us the old one please send it to;
Adlington Business Park
The item must be returned to us within 28 days of purchasing the new item. Cost of postage for the return of the item is your responsibility.
Complaints and Dispute Resolution
If you have a complaint about any goods you purchase from us please contact us so our Customer Care Team can help you.
If we cannot resolve a complaint to your satisfaction you can contact an independent, impartial third party who will consider your complaint and help us to come to an agreement. This is an alternative to bringing a court case.
If you bought goods from us online you may also use the European Commission's Online Dispute Resolution platform for consumer pursuant to Section 14.1 of Regulation (EU) 524/2013, if you have an unresolved complaint with us. This is a dispute resolution process conducted entirely online. You can access this platform at: http://ec.europa.eu/odr.